Frequently Asked Questions
1When will my order be posted?
We aim to process your order within 3 working days unless it's a custom design which will take longer and be arranged before hand. If you need it by a certain date please let us know when you order the item in the notes box. Extra postage charges will apply for faster delivery.
In the unlikely event you want to return your item you have 14 days in which to return it and receive a refund on the cost of the product. This does not include P&P unless faulty. You will be responsible for the return postage, unless faulty and the product will need to be in the same condition as it was received; pet hair and smoke free and in its original packaging.
3Do you post worldwide?
Currently its not an option but this can be arranged by contacting us at firstname.lastname@example.org.
4Can you make me a custom picture?
We can offer custom pebble pictures the waiting time and payment needs to be made up front before we start any work on your picture.
5Do you have more than 1 item of each picture?
Each picture is handmade with different pebbles and driftwood where applicable which makes it unique. Each item will differ from the original picture slightly.